What we process
AcademicGrid processes account details, attendance, timetable, assessment, communication, fee, and support information needed to operate school workflows for subscribed institutions.
Privacy
Privacy expectations should be clear before rollout.
This page explains the platform-level privacy posture for AcademicGrid across web and mobile experiences. Institution-specific record handling remains coordinated with the subscribing school or college.
Last updated: June 26, 2026
Why we process it
We use that data to authenticate users, deliver platform features, issue receipts and reports, send operational notifications, secure the service, and support contracted institutions.
How requests are handled
Parents, students, and staff should contact their institution first for corrections, access, or deletion requests tied to school-managed records. AcademicGrid can support institution-approved platform-level actions through the official support path.
Security posture
Tenant-aware access controls, authenticated APIs, and encrypted transport are used to protect platform traffic and stored records. Retention is governed by service, legal, financial, and audit obligations.
Data requests
For record corrections, access requests, or deletion requests, contact the institution first. If the request needs platform-level support, the institution or user can reach AcademicGrid through the support route.
Contact supportRelated policies
Use the terms page for platform access and acceptable-use expectations.
Use the data deletion page for the deletion-request path and required details.